Does Rakuten Kobo pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten Kobo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rakuten Kobo. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Rakuten Kobo?

83% of Rakuten Kobo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten Kobo 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Rakuten Kobo?

Software Developer (15) , Software Engineer (9) , QA Analyst (7) , Analyst (4) , Manager (4) , Marketing (4) , Marketing Designer (4) , Senior Software Engineer (4) , Senior Manager (3) , Web Developer (3) , Anonymous (2) , Business Analyst (2) , Content (2) , Data Analyst (2) , Designer (2)

What are the pros of working at Rakuten Kobo according to real employee reviews?

"Great people and attitude." ((in 54 reviews)); "Good benefits and love working there" ((in 27 reviews)); "Good work life balance" ((in 15 reviews)); "The team is great." ((in 12 reviews)); "Friendly work environment; Casual office; Lots of office perks like food and extra long summer weekends" ((in 10 reviews))

What are the cons of working at Rakuten Kobo according to real employee reviews?

"Salary low" ((in 15 reviews)); "poor management , others are good" ((in 14 reviews)); "Pay is not competitive and is well under" ((in 10 reviews)); "hiring inexperienced managers in certain areas that do not know how to implement" ((in 6 reviews)); "New hire compensation isn't great." ((in 5 reviews))

What are employees saying about Rakuten Kobo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten Kobo layoffs and their outlook for job security at Rakuten Kobo in 2026.

What are the top reviewed Rakuten Kobo locations?

Wyoming , Canada , Mountain View

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Rakuten Kobo reviews

Customer Care Ambasador - Customer Service Representative Rakuten Kobo Employee Review

2.0

Aug 21, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly department and laid back people

Cons

Low salarie and no opportunity of growth

Rakuten Kobo Response

Thank you for your review. Kobo’s best asset is our people, we are so glad to hear that you agree! While we do believe that Kobo offers competitive total rewards packages (including salary, bonus, stock, and a multitude of other benefits) we do appreciate your feedback and are sorry to hear you felt there was a lack of growth opportunity for you. We are constantly striving to ensure we are investing in our people in a meaningful way.

Explore other reviews about Rakuten Kobo

5.0

Jul 31, 2024

Technician

Recommend

CEO approval

Business Outlook

Pros

It’s a good place to work

Cons

It’s Sometimes there’s short breaks

3.0

Jan 28, 2025

Anonymous contractor

Recommend

CEO approval

Business Outlook

Pros

Free ebook every week, good benefits, free lunch every day if you’re in the office.

Cons

Extremely siloed to the point where people in the same team don’t even communicate. A lot of people that are hired are not fit for the role they are hired for. A lot of favortism, same people getting recognition over and over again even for mediocre work. They try to sell this image of being a friendly brand/company to work for but there is a good amount of hostility, cliques and politics within the org that make it difficult to navigate. Pay is not competitive.

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