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Rakuten Kobo

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Marketing department deteriorating from within - Anonymous employee Rakuten Kobo Employee Review

3.0
May 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kobo offers great benefits, and 3 weeks vacation and has some great perks like ice cream in the summer, and extra long weekends.

Cons

Everything is political. The execs are too proud to admit they’ve made mistakes (esp. in hiring), and don’t listen to their employees concerns, HR is considered all but useless because changes are not made where it really matters in keeping employees happy. Turn around in the marketing department is unheard of and may cause the company’s demise unless Raluten continues to dish out the cash.

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Rakuten Kobo Response
7y
Thank you for sharing your thoughts. It’s good to hear that you think we have great benefit and vacation programs and that you enjoyed the extra-long weekends in the summer. While we had some voluntary departures in our marketing department during a particularly busy period, the team has since stabilized and we are very pleased with their performance in helping to successfully launch our newest collaboration with the world’s largest retailer, Walmart.

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Pros

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Cons

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3.0
Jan 28, 2025
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Pros

Free ebook every week, good benefits, free lunch every day if you’re in the office.

Cons

Extremely siloed to the point where people in the same team don’t even communicate. A lot of people that are hired are not fit for the role they are hired for. A lot of favortism, same people getting recognition over and over again even for mediocre work. They try to sell this image of being a friendly brand/company to work for but there is a good amount of hostility, cliques and politics within the org that make it difficult to navigate. Pay is not competitive.

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