Not the place to grow your career - Anonymous employee Rakuten Kobo Employee Review

Thank you for your detailed review. We are glad to hear that you found our employees to be friendly and generous with their time, as well as enjoying the flexible work from home options. We are disappointed to hear that you also had a negative experience during your employment at Rakuten Kobo. We evaluate all employee salaries on a regular basis and provide raises on an annual basis to employees based on their performance. We encourage employees to speak with their managers for their career development as well as work with managers to provide them with resources to develop their talent. We offer training and development opportunities to all our employees, as well as our Rakuten Kobo mentorship program and the Rakuten mentorship program. We also offer coaching to several of our employees. The opportunity for career development is there and we encourage employees and leaders to make the most of what is available. About the cliques, let’s talk a bit about that. There are several employees who have worked with each other for 8+ years and have developed strong work relationships. Many individuals have found some of their best friends while working at Rakuten Kobo. Perhaps how close they are might be perceived as a clique, however, we find that our employees are inclusive and are open and welcoming to their colleagues. As you’ve mentioned, the people that work at Rakuten Kobo are friendly. We offer several groups (i.e. Kobo Speaks, Kobo Tech Ladies, Queerly Kobo, Buddy Program, Donut Program, etc.) to employees where they can connect with members of different teams and we encourage all employees to join them. We host regular Thirsty Thursday socials where employees can meet new people across the organization as well. Our employees are welcoming and probably the friendliest bunch you will find in any organization.