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Rakuten Symphony

Part of Rakuten

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Poor Mgt, No Strategy, Total Mess, Power Struggles, use employees as meat shield - Anonymous employee Rakuten Symphony Employee Review

1.0
Jun 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because of total chaos and mess, one gets to step into many areas and gets wide exposure by wearing many hats and trying to push others to do their work. You learn to manage politics well, you learn to be highly resilient.

Cons

- One person, CEO, controls where the company is going with public shaming, - Sadly, he does not know how to run the company. Result: a mess right from the beginning; no strategy, no long-term planning, no communication, people on the ground have no idea what is going on, what's the plan and where is it heading - fire-fighting is a daily thing, employees trying their best to weave the mess, yet company micromanages and implements policies that move the company backwards (thanks to another hiring frantic of leaders who are seriously out of touch and out of sync and puts this technology company to shame) - Crazy panic hiring globally with crazily high salaries - When not doing well, crazy retrenchment. Echo the other reviewer, don't treat your employees as 'expandable meat shields for failures on your end' - stop feeling insecure when you fail by making crude and poorly executed plans by retrenching teams with short notice and moving control back to Japan and to cheaper India. -Unpleasant competition for power by HQ Japan and India - describing it as dynamic start-up work culture is kind. More like a total mess, chaos, no ownership, inefficient and politics, yet HQ Japan wants to appear nice and retain their control which is reflected in its poor work efficiency and refusal to take up ownership

Explore other reviews about Rakuten Symphony

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

1.Good Working culture 2.Supportive colleagues

Cons

No cons from my side

3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good food - Good culture

Cons

- Not so great comp

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