Huge Egos on a Sinking Ship - Anonymous employee Ralph Lauren Employee Review

1.0
Oct 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Occasionally employees were allowed extra discounts on top of our standard employee discounts. -Volunteer opportunities when you're allowed to go by management. -Everyone knows and respects the brand.

Cons

-Huge egos, nasty attitudes and holier-than-thou mentalities coming from Senior Directors all the way up to SVPs. -Frequent layoffs, no sign of change or hope for this company. -No room for growth. SVPs and Senior Directors will clutch onto their team members for dear life no matter how badly they know people want to advance or move to a different label. -"This is how we've always done it" mentality. No interest in ever changing or improving workflow to accommodate older employees and management. -Senior Directors and SVPs use fear as a tactic to control employees. Extreme micro-management. -HR is frequently unavailable and unresponsive to complaints of mistreatment and aggressive behavior from higher ups. -Requests for more opportunities to learn/grow on the team are rejected. -Extreme favoritism and sadly even racism! SVP calling a person of color "lazy" behind his back when he was the hardest working person there, promoting actual lazy people because of their ethnic background/religion, other persons of color who were considered push-overs were held back in their positions for YEARS, and inexperienced friends of the Lauren family being hired in high positions. -Workload was very unbalanced. Some months were extremely busy and weekends were required, while other months people were sleeping at their desks. -Low morale in employees is noticeable and affects many, but nothing is done to help improve the very fixable situations. -Extreme waste in time and resources, more than I've seen elsewhere. Teams are so large, the individuals needing to participate in/lead meetings are often distracted by their phones or their peers talking to them. Meetings can take ages and designs can be made and remade a ridiculous amount of time because 20 people are asking each other, "What do you think?" and not making a solid decision.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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