Deck chairs on the Titanic - Marketing Ralph Lauren Employee Review

2.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Brand equity and name recognition. Across all categories of consumer enterprises--not just within fashion--the brand is respected. Looks great on a resume. Nice offices, especially in the 601 office building with open floor plan and views of the Hudson. Some incredibly talented & kind co-workers, and a large network of former RL employees across the retail/fashion industries. Good health benefits and 401k matching (1 year to match, 3 years to fully vest) Discounts and sample sales.

Cons

Despite numerous layoffs, the company remains entirely too top heavy with high-paid opinion holders who can never align on a direction, and legacy incompetents who have lasted 20 or 30 years in their role with questionable output and $$$$ salaries. In contrast, not enough people to actually get the work done, leading to long hours and teams stretched thin. Too many business units and competing priorities mean that teams are pitted against each other rather than working in tandem towards a shared goal. Work felt like the movie 'Gladiator.' Nasty egos and attitudes abound. The company likes to tout its family ethos, but I was frequently on the receiving end of condescending, mean-spirited, and aggressive feedback despite performing well in my role. Other leaders spoke to each other this way and berated/tortured their teams. Indifferent and inept HR not empowered to improve on the above. Poorly attended employee engagement events don't make coming to work here any less miserable. Pay is extremely variable for the same title and is not transparent. Raises are easier to get when threatening to leave than for performance.

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Ralph Lauren Response
7y
Thank you for your thoughts on your time at Ralph Lauren, we will be taking your feedback to the right teams.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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