Great people to work with. Learn a lot about what luxury fashion is about - Client Service Ralph Lauren Employee Review

4.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

I worked at one of the retails during my college years, not as a sales clerk but as a concierge type of job. Although a part-time worker, I was treated in the same way as any other full-time colleagues. Im confident to say that I've learned a lot about its culture, fashion, and most importantly how to treat customers in most respectable/luxurious way. It definitely is not something that you can learn from working at a cafe/restaurant. People expect you to behave like an employee at a top-notch hotel in the world. People that I worked with were quite amazing. Not like any other luxury fashion retails, they were quite laid-back and not pretentious at all.

Cons

You can't really expect internal promotions if you are a part-time or contract at a retail. Also, there is a big gap between retail work and corporate work. I've seen some jumped to the corporate position from the retail but that rarely happens as far as I know.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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