Welcome to the Horrible World of Ralph Lauren - Sales Associate Ralph Lauren Employee Review

1.0
Apr 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Discount.... Oh wait, I have to type twenty words. Ok, well let me put it more extensively. Working at Polo, one receives a 50% discount on full price merchandise. 50% can still be too much with the average product costing several hundred dollars. But the discount is the only pro.

Cons

Management was completely inept and the culture of the company is such that any changes that should be made are simply impossible. Big Brother was in full effect while on the job and everybody walks on egg shells the whole time. The commission based sales is fine but there is no rules governing the staff so it is usually like throwing a steak to hungry dogs. A horrible corporate culture that gets lost in the "glamour" of a high fashion company- you could be selling 2x4s at Home Depot with more class than this place.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted coffee, insurance, some hardworking co workers.

Cons

The first West Coast location of Ralph’s Coffee Newport Beach is the worst place I've ever worked. Under the management of David Peterson, people work short-staffed very often, and his working style is very passive, and his timing is terrible. I don't know why they made him manager without proven experience and a lack of leadership. Chronic understaffing paired with a manager who avoids weekends, holidays, and difficult conversations creates a compounding problem staff burnout rises, morale drops, and unaddressed poor performers make things worse for everyone else. The irony is that understaffing often ends up costing the business more through overtime, turnover, and lost productivity than fixing it would but he they never try to fix it.

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