Frankly management is Orwellian. The constant repetition of lies and half truths, the pounding of the propaganda. Self styled "Leaders" who manage by dictate. They have tons of 'anonymous' surveys but we aren't stupid, everybody knows the surveys can be traced back, so the only results management gets are the results from people who wish to be promoted. Mostly Sales.
This is a sales lead organization, and it doesn't matter if a solution is not technically feasible or if there is a better way, if sales says to do it we must.