STAY AWAY THIS GLORIFIED CALL CENTER - New Accounts Associate Raymond James Financial Employee Review

1.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pros are the medical benefits and the unlimited overtime

Cons

This is a glorified call center. I wake up everyday knowing I am going to take hundreds of calls from angry financial advisors and their assistants who are going to take their frustrations out on us lower level people. New accounts handles nearly all of the paperwork for Raymond James. We are forced to “reject” almost all of that paperwork sent in from the financial advisors because none of the assistants or FA’s know how to fill the paperwork out or how the systems work. Therefore, them and their assistants call the line and have very unpleasant conversations with the associates. It is an extremely hostile work environment. I once met a corporate VP in Raymond James and he told me “I wouldn’t wish being in new accounts on my worst enemy”. That’s a pretty big red flag. When I was first hired, I told my supervisor that I wanted to climb the ladder in the company and work my way out of new accounts and get a better job. After 6 months I learned that I was stuck here, and moving to another department was basically impossible. For your own mental health, work somewhere else. You will regret taking this job

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture Bonus 401k Profit Sharing

Cons

50% in office policy that is really restrict

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Small firm feel and easy to stand out as a high performer.

Cons

The firm is very old school in promotions and growth so they value tenure over performance.

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