Pros
They are motivated to make sales. Train you to your best self. Fun and motivating staff, they are the best to talk to and are very educated. An rewarding experience with social interactions. Discounts as listed for every RAZER Employee. 30% on peripherals, headphones, console accessories. 50% on gears and apparel, including usb/thunderbolt docks. 50% one time on chairs, then 30%. 5% on Laptops, even the discounts for customers go up to 30%. The discounts won’t mean much sometimes. As the prices on amazon will be 95% lower on older products. Be sure to always compare prices online, as their only leverage to your sale is price matching amazon or best-buy, and being in person. At least the newer products are discounted. EXCEPT limited edition products such as the VIPER SE or the Kitsune SE. ONLY FULL TIMERS: Basic benefits such as Aetna Insurances. Will cover major surgeries. Vision and such. PTO avg. 3 days every 1-2 months. Available to call sick/medical leaves 2/3 weeks. part-time/full-time: May call unpaid time of for various amount of time. 3-14 days every few months. They use Workday for the fulltimers to clock in and out, it is geo-fenced and ip tracked. They use IES( INNOVATIVE EMPLOYEE SOLUTIONS) for part timers. On your W-2 you are not hired by RAZER, you are contracted by IES to work at RAZERSTORE ORLANDO. This may be important to you. You are not part of the Razer company, you’re just contracted to work for them.
Cons
As a Sales associate, this is not a commissioned job. Although theres quarterly bonuses only for the full-timers( est. $1000-$2000). Only when your store hits the quarterly goal. Although, they’re a bit cheap. From the disappointing break room, to part timers and full timers discrimination, to the lack of equipment sometimes to finish a job. They will look anywhere to minimize spending to maximize profits even at the cost of their staff and their comfort. Part time is $15 an hour, Full time is $16 an hour. At Razer Store Orlando. In Razer Store LA, they will get paid $20-25 an hour. Business trips are also at some expense of the employee. Part Time will never see an opportunity to advance. Except they apply for full-time. And it won’t be a guarantee as they will always prefer to hire from outside the company. Full timers are assign crucial responsibilities pertaining to the stores functions, and will rarely see a opportunity to obtain new responsibilities with a pay raise. You may also choose whenever to give a discount to a customer if you choose to. You may charge them a higher price if you wanted. There is no checking system. They will only care if they lose money. So might as well charge customers the discount, or get commission on that discount. Even %1 commission will motivate employees. Our break room is sometimes so messy, we interview in the food court. An former employee as the Assistant Store manager got paid $25 an hour. But the next full timer to get promoted to Assistant Store Manager got lowballed for only $19 an hour. That is insulting to their own employees. Micromanged from Singapore, essential communication is delayed by 12 hours. Speak to them at 6 AM EST or 9:30PM EST. As they are sleeping or not on the clock. Also weekends they are not working so no communication there. They only understand what they can see and hear from cameras, disconnected with the community in-person. They expect staff to take care of IT without training, even multimedia production for adverts, they require you to drive every week for a bank deposit without additional compensation, and you may also drive to deliver or receive packages 2-3 times a month. Again no compensation for gas money or putting miles on your own vehicle. Associates had the talent to manage every single computer, to manage innovative ways to make work easier and friendlier, although there is always a disconnect with corporate. As it always have been. Being bi-lingual is good to make sales, but you are expected to make sales under pressure or your job is at risk. You will get a warning then fired if you underperform in sales number. You work more without compensation, you may text or communicate to customers on your personal whatsapp or phone number to score a sale, even outside of work hours. With the fear of underperforming and having your job at risk. You are expected to atleast make 20-30 transaction a week. Which is easy if you are good at sales and competing with your own colleagues. But there is only a limited sized market. I would have to give my sales to my colleagues so they may make their own goal, and I don’t care about my own sales as its not even commissioned. Great for a short time, insulting for a long time. Bathroom is god awful, its the most embarrassing and unfunctional bathroom in a private employees only bathroom. The toliet seat is broken it slides out when you sitdown. The toliet paper hold is non-existent and it broke from the wall since the beginning of the store opening. No toliet seat cover as well, since sometimes the men urinate on the seat. At least there are wipe to clean the seat. The bathroom is a horrible experience for the staff. Very male dominated staff, although it just may be the application pool.