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Reaching Milestones

Engaged Employer

Beware- Micromanaged and under appreciated - BCBA Reaching Milestones Employee Review

1.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Pros: The clients and families are great. There is also a detailed training

Cons

Cons: 1. Red flag from the start… RESTRICTIVE NON-COMPETE. Employees are miserable but have no option to look at other opportunities due to a very restrictive non-compete. Yes, lots of training is put in (so a non-solicitation clause would make sense so you can not take clients or employees), but theirs states that you can not work in the field for 18 months within a certain radius of ANY clinic. Many of the employees who have been here for a year or longer are simply here because they are stuck and have no option, due to the scare tactic that the CEO has in place. 2. The pay is not good at all, but again they can pay you as low as you want because you are stuck there due to the non-compete. 3. The reviews that are positive on here are only written because emails are sent out wanting people to “Rave about their great experiences here”, so they are most likely new employees who don’t know what they have gotten into yet. 4. Clients who make no progress are simply kept here due to their ability to bill insurance, this isn’t a therapy clinic, it’s a how much money can we profit clinic. 5. No room for creativity.

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Reaching Milestones Response
6y
We want to extend our gratitude for the years you spent serving our patients and their families! We are happy to hear you see the value in the extensive training we provide and the relationships we build with our families! Although non-competition agreements are common across companies due to the competitiveness of the ABA field, Reaching Milestones has dedicated a significant investment of time and resources to reviewing this important matter. As a result, we are evolving with the needs of our Team Members and the field. We are happy to say we plan to blaze new trails in this area. Stay tuned for exciting changes benefiting our Team Members! As you mentioned earlier, we do provide extensive training among a large variety of other benefits to our Team Members. The agreement we currently have was put in place in an effort to protect the company from Team Members receiving high-quality training and then leaving to take those skills elsewhere without any level of loyalty to the time and effort we put into training them. We are up front with New Hire Candidates as we speak with about our agreements and encourage everyone to read them and ask any questions before they sign anything. Continuous research is also conducted on pay ranges across companies and areas where we have clinics. In comparison, our company provides an extensive benefits package that outweighs what many other providers consider for their benefits. We encourage all Team Members to leave reviews on platforms and they are required by the platform of their choosing to indicate they are leaving a truthful review. Over the last couple years, as the field has evolved, so has our organization: several departments including Care Coordination have been established. This department oversees may facets of quality of care including evaluating patient progress and adherence to treatment plans. Ethical concerns regarding patient care is also under the Team Members responsibility to report to our Compliance Department. We offer many options to report ethical concerns, including an anonymous reporting option. We actively promote an atmosphere of accountability. We are proud of how our team is comprised of individuals from such diverse backgrounds that can provide unique insight into our practice of the science of ABA. We continue to strive for our Team Members to grow themselves in their knowledge of field while also encouraging collaboration across teams.

Explore other reviews about Reaching Milestones

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The kids!Seeing the progress made on a daily basis is amazing. Hard working staff and great teamwork.

Cons

None, I am happy with the current job duties.

2.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good starting point for someone that’s new to the field. Working with the kids can be very rewarding when you see them progress in their skills. You can meet great colleagues along the way.

Cons

Management has poor communication. If one person messes up, there’s a team meeting addressing it instead of them talking to people individually, and the problem often doesn’t stay “fixed”. Some rules seem to only be enforced once management is upset or apply to some and not others. There is little to no in-clinic support from BCBA. Although supervision via telehealth is given, it’s not ideal, management knows this, and has said this, and continue working remotely more often than in clinic despite requests for their presence from staff and administration. Felt more revenue driven than therapy driven. Rather than addressing poor job performance, they’d put more complex clients with some RBTs instead of others, leaving the workload among employees unbalanced. People with more difficult caseloads would often get burned out quickly because of this. Even when problems were addressed with management by employees, their answer was always providing more supervision, which was often times not the solution, especially when one of the concerns was in person support and they just provide more remote supervision. HIPAA issues. After not working there for a while or using Zoom since working there, I went to go to my personal Zoom account and I still had access to all of the conversations and the company email address.

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