Pros
Twist staff members are highly motivated and very driven. Twist and W2O leaders are really accessible and managers very willing to help with professional development. Many employees have been with the company for years and/or started as interns. The internship program is great for entry-level transition right out of college (and is paid!). Overall great people to work with. It is also great to be able to have strong analytics in house to inform communications.
Cons
The only thing I think Twist could improve is implementing a more thorough onboarding process for entry-level new hires that don't start as interns. But ask a lot of questions and be vocal about time management and it will be a smooth transition! Those who learn quickly will excel. I highly recommend interning - I had a great experience!