Pros
Free drinks. Team members were cool. Other than that- no.
Cons
Management did not know how to handle customer situations and immediately placed the fault on team members without supporting them during the interaction. People from Canada were prioritized in terms of availability accommodations and store support with additional team members vs. team members from the United States not recieving support for availabilty accommodations for school or parenting. Work culture was disgusting- from Ken screaming at team members that weren’t performing to overworking exceling team members to travel to god-knows-where without gas and mileage compensation- which all could have been solved by training live in stores instead of watching videos over whatsapp.