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Real Hospitality Group

Is this your company?

you can find better! - Front Desk Agent Real Hospitality Group Employee Review

1.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

alot of job openings and ok start pay

Cons

want maximum service for minimum pay; overtime is prohibited, raises are not something they give very often as their policy is raise is based on performance not time

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Real Hospitality Group Response
6y
Hello, Thank you for providing your feedback on your experience so far with Real Hospitality Group. We are disappointed that we have not matched up to your expectations and our goal of being a great place to work. As you mentioned, we have many opportunities that can be used as a stepping stone to advance your career within the company and hospitality industry. We hope you will take advantage of the many training and development opportunities available to you to help advance your career. If you would like further information about these, please do not hesitate to speak with your line manager, General Manager, Regional Director of Operations or Human Resources. I am sure you would agree that in our industry, high quality service is fundamental to our success. Should you need additional tools and resources in order to help you exceed our guests expectations, please speak to your General Manager who will be happy to help you. Our merit increases are based on performance rather than tenure so that we can ensure our team members who go above and beyond are rewarded accordingly. If you have any questions or additional comments, please do not hesitate to contact us at info@realhospitalitygroup.com or reach out to your Human Resources contact who will be able to provide support and guidance.

Explore other reviews about Real Hospitality Group

5.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

hey seemed to be adapting to the idea of work life balance. We have flexible scheduling and cross training opportunities to work in other departments when the needed shifts align better with personal schedules.

Cons

None to talk about really

1.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Do you notice all the positive reviews say they are from General Managers? That's because Sr. Leadership mandated they write positive reviews to off set all the bad ones. Cohesion!

Cons

The benefits are bad (no 401k match), no vacation time first year and then you only get five days - imagine that - five days vacation in 24 months! Healthcare is not great and expensive. Always shorted staffed - that's how they make money. No WFH. No cafeteria.

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