Better options out there - Customer Service Representative Realtor.com Employee Review

Very engaging work, amazing peers

No career progression, promotions/appreciations are hard to get

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.