Morale Killing Environment - Manager Customer Service Realtor.com Employee Review

3.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay is excellent, plus monthly bonuses and stock options. Great health insurance, dental, and vision.

Cons

Very stressful environment, inconsistency when it comes to enforcing polices. Depending on who you are, the policies don't apply. Upper management creates a depressing, stressful, and frustrating work environment in the Scottsdale office. A sign that this is true is that half the management team have left within the last 3 months. There is a lot of gossiping, sabotaging people in order to move ahead, and no respect for upper management behind their backs. To their faces, there is a lot of insincere flattery going on.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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