probably the least enjoyable customer service call center I have worked for - Anonymous employee Realtor.com Employee Review

1.0
Mar 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good. Good benefits. Company is stable. Probably one of the best paying jobs out there for that type of role.

Cons

Training is flat out terrible. I've never felt so unprepared going into a job in my life. The software is quite difficult. I feel very obligated to "flag" for help because the flags don't even enjoy their job enough to come around to help you. When they do come, they make you feel stupid, or insulted. It felt like the last few days on my job, a person was assigned to sit next to me for the sole purpose or seeing the mistakes I made so they can let me go. 3 days Prior to that I was told I was doing a "good job" by the end of the week, I was written up.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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