I'll save you the time. Don't apply - Customer Success Manager (CSM) Realtor.com Employee Review

1.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You get standard benefits, that's basically it.

Cons

Too many to share. No work/life balance. It's a social club. They promote of off popularity and never off of production. From drug use to managers using reps just to sleep with them, it was a complete circus. Don't take my word for it though! Apply...and find out for yourself.

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Realtor.com Response
3y
Thanks for your feedback. We're concerned to hear about the experiences you're relaying and take allegations such as the ones you make very seriously. We don't tolerate this sort of behavior here. It's not in line with our culture or our values and it doesn't match the feedback of others in this role or at our company. Our People team is very engaged across the organization, and we encourage our employees to speak with them about any problems they may face in the workplace.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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