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      Realtor.com

      Engaged Employer

      Realtor.com reviews

      RUN!!! - Customer Service (CSR) Realtor.com Employee Review

      2.0
      Nov 10, 2023
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Medical, dental, 401k benefits are good. They celebrate Customer Service Week with free food all week and a raffle.

      Cons

      Environment is toxic. Everyone is looking for another job, including management and don't give a hoot. CEO is a hatchet man for NewsCorp and in a 90s "do everything with nothing" mindset. Feels like one day you'll show up to work, and the doors will be chained shut. Very few people can be trusted or have a agenda. Sales lies their behinds off to sell. You have to fight to get the stuff you need to do your job. Its just not worth it.

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      5.0
      Jun 10, 2026
      Sr. machine learning engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very engaging work, amazing peers

      Cons

      No career progression, promotions/appreciations are hard to get

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

      Cons

      It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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