Mean Girl, cool kids management team - Customer Service Representative Realtor.com Employee Review

2.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great job, loved the industry. Wonderful center, snacks and hours, Ability to earn bonuses on 'sales' so decent pay. Great training and onboarding

Cons

They have way too strict an attendance policy. Don't care about the investment made in employees, They lost over 120 people in 2 months. If they don't like you; they target you. Very toxic, clique and mean girl floor environment. They haven't been profitable in 2 years, instead of layoffs this year they just FIRED anyone they could.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

See reviews by: Helpful|Rating|Date|All