It’s a job - Consumer Success Representative Realtor.com Employee Review

3.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great health insurance, company contributes 1k per year to hsa, company matched 401k, great parental leave.

Cons

A lot of the people you talk to are mean or rude, it’s monotonous. Little appreciation from management, dumb contests that reward the top performers instead of actual raises for tenor. Inflexible work hours so it’s hard to manage work life balance while raising a family. No job security and lots of lay offs, safer to stay at lower positions because they are less likely to be laid off

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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