Customer Service Representative - Anonymous employee Recology Employee Review

3.0
Dec 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee Ownership Learning Opportunities Working with people who care about the environment

Cons

Churn and Burn mentality Difficult to break out of your position. Not a lot of opportunities for growth. The pay could be higher for the amount of work you do.

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5.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

ESOP and commitment to a collaborative culture; excellent benefits. Management treats you with respect. Encourage growth and provide opportunities for advancement or lateral moves within the company.

Cons

Workload can be overwhelming at times

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, good employee owned company with opportunities to be promoted from within. Just have to put in your time and provide solid work results via leadership qualities and strong KPI performance.

Cons

Tough Union environment to work in, and management structure is a little chaotic and inconsistent. Need to be very flexible, because policy changes happen quickly and often.

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