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      Recology

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      Neither Here nor There - Senior Customer Service Lead Recology Employee Review

      2.0
      Jun 12, 2023
      Senior customer service lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had a wonderful customer service manager

      Cons

      -No real room for growth -They hire incompetent management -Customer Service expectations were absurd -Pay was not sufficient for living in Seattle and full time work

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      Recology Response
      2y
      In our employee-owned culture, our philosophy is that a career path is in the hands of the employee-owner who seeks growth. Check out our LinkedIn page that has numerous employee-owner stories about their career growth with us. Thank you for your feedback.

      Explore other reviews about Recology

      5.0
      Aug 16, 2025
      Environmental manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ESOP and commitment to a collaborative culture; excellent benefits. Management treats you with respect. Encourage growth and provide opportunities for advancement or lateral moves within the company.

      Cons

      Workload can be overwhelming at times

      3.0
      Jun 15, 2026
      Field supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers, good employee owned company with opportunities to be promoted from within. Just have to put in your time and provide solid work results via leadership qualities and strong KPI performance.

      Cons

      Tough Union environment to work in, and management structure is a little chaotic and inconsistent. Need to be very flexible, because policy changes happen quickly and often.

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