Pros
-It's a job, you get a paycheck -Youthful environment which is cool for people right out of college
Cons
Exactly as my title said, it's a glorified slave shop. In my time there, we were told by management that if we "didn't like our jobs, there's the door and 600 people waiting outside to take our positions." Inspiring words from a fearless leader! -You will read from a script like a monkey and you are not allowed to deviate. If you do, you will be fined. -You are penalized if the 1.call goes to voicemail 2.call gets disconnected/dropped...literally you're % will drop despite you not actually doing anything tangibly wrong. -You have to ask permission to use the restroom -Old boys club through and through-networking done at local bars and on basketball court -No creativity