As for me? I Love My Job! - Anonymous employee Reddy Ice Employee Review

4.0
Jul 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, fantastic team, co-workers I adore, enjoy my workspace, my boss works really hard to make their employees feel appreciated, I am respected and appreciated. Reddy Ice has a LOT of employees who have been here for decades and that's impressive. Former military are appreciated. In the past 1.5 years, I have seen many promotions and transfers within the organization, which is good. You can grow and progress in your career. Lots of opportunities to learn more about the organization as a whole. In general, the CEO wants to improve all facets of the organization. He (Lonny Warner, CEO) is approachable, transparent, friendly, boots on the ground. Numerous team building and morale building events or activities.

Cons

Not everyone has my same experience. Success at Reddy Ice is VERY much dependent upon your boss. There are many wonderful leaders at Reddy Ice and there are a number of "not so great" leaders, too. If you get a bad/poor boss, you will be miserable, and your days here will be numbered - that's not right.

Explore other reviews about Reddy Ice

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional and well organized hiring process. Clear communication throughout. The team was welcoming and transparent about the role and expectations.

Cons

Still new so nothing to add yet.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

None. This was one of the most significant professional mistakes I’ve made.

Cons

Reddy Ice is an absolute masterclass in corporate gaslighting. The "leadership" here operates with a level of hubris and self-preservation that is frankly staggering. They have successfully convinced their PE owners that they run a "lean, reliable" operation, while the reality is a decaying "run-to-failure" infrastructure held together by jargon and duct tape. The arrogance at the top is off the charts. They insulate themselves with "flavor-of-the-month" leadership books and annual Kaizen events—performative theater designed to mask the fact that they have a 95% annual turnover rate. They know the numbers, yet they do nothing because their priority isn't people or quality; it’s ego and optics. Promotions are based on raw manufacturing volume, meaning "leaders" are chosen for their ability to grind out bags of ice, not for their ability to actually manage human beings. The HR department is a total embarrassment—a group of uneducated individuals who lack even a basic understanding of professional standards or employee advocacy. Furthermore, having seen the inside of these plants, I can say with certainty that the lack of hygiene and operational integrity is a travesty. I wouldn't let a friend or family member consume their product, let alone work there.

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