Pros
Supportive and positive company culture. Everyone is nice, no matter who you talk to (HR, fellow agents, transaction coordinators, IT). Redfin hires excellent people. Health benefits are great.
Cons
Literally, the only flaw is their compensation. The pay is not commensurate with the level of work for buyer agents. While customers are handed to you and no lead-generation is required, your pay for that transaction is miniscule. The only way to make a decent income is by doing a lot of volume and letting support staff handle everything possible. That model doesn't work if you are a hands-on agent or for certain buyers who only want to work with one person. It seems like buyer agents take the financial hit so Redfin can offer sellers low listing rates.