2.0
Feb 17, 2015
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
-Excellent benefits. -Operations roles specialize in a particular function. -Corporate Culture -There are some truly dynamic, talented people at Redfin. -Coordinators are well-paid given the amount of education, skill and experience required. -Business model is a great value for customers. -"Corporate" side works hard but is fairly compensated from what I understand.
Cons
-Agents/Managers in operations are completely over-worked and exhausted. -Pay is very low relative to workload/experience. Top-performer/manager pay is shockingly low. -No relief from customer demands or public survey. -Training team has little practical understanding of what operations staff needs to be successful. -Burn-out is high.