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Thank you for your submission and for taking the time to share. While I don’t want to diminish the various concerns you addressed in your “cons” list, my reply will focus on how we can all grow and learn from the experience you outlined. Our overriding core value is“Obsess over PEOPLE”, and this includes the well being of all people on our team. We encourage all employees to report any activities, situations and conversations they observe or experience that are not aligned with our values through anonymous surveys, an anonymous suggestion box, open door policies with any and all leaders. We take all matters very seriously and I hope that you shared your feelings while you were employed with us so that the appropriate leaders were able to look into the situation you described. Throughout our company’s history, we have ensured that our people are treated fairly and respectfully. Our values encourage employees to address difficult issues and say what needs to be said so we can hear, learn, grow and remedy any situation. I can’t imagine where our company would be today if we didn’t always encourage that our team members question and challenge the status-quo or share experiences for us to improve and adapt. Our people deserve the best workplace experience and our customers deserve the best products and services we can deliver. I would like to have a direct conversation with you so I can understand your experience. I am always available to learn and hear exactly what we can all do better to ensure our values are upheld. Hope to talk soon and best of luck in your future endeavors.