Absolutely soul destroying - Trade Counter Assistant Reece Employee Review

1.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The network, you make some good friends with colleagues, build relationships with the plumbers

Cons

Reece will preach the good, fast and cheap triangle yet they expect their employees to be exactly all three. Pay is far below average, work/life balance is really hard due to the long hours and working Saturdays. False promises of a promotion are reoccurring through many branches. They expect you to do multiple job roles such as 2ic jobs yet do not pay accordingly. I worked here for 4 years as I was kept sweet with the promise of a promotion but gave up waiting. I often felt like a punching bag for both plumbers, cash customers and management. You are really overworked here and they expect a lot for what you get in return. High turnover in staff- it’s like rats jumping out of a sinking ship atm. You don’t get paid additional for picking up more responsibilities. It gets busy and when you’re short staffed it really takes a toll. Plumbers waiting on site yelling at you down the phone when there’s a counter full of customers because he’s waiting for his delivery… management never wanted to take over these phone calls too.

Explore other reviews about Reece

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and a great manager at the HVAC side.

Cons

None that I can think of

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate Leadership (whom were fired with no cause) and Co-Workers (who were outsourced or reorganized)

Cons

This is the most toxic workplace I’ve worked for in my career. Senior Leadership does not care about team members and has stated that in private conversations. There are two cultures in Reece - one in the field and other at Regional Support Center (RSC). The RSC consistently is cutting costs (outsource, on-shore) or plainly eliminate with additional work spread to remaining team members. The CFO has little to no care about any employees and has been there for a long time. Leadership around her has cycled in 2-3 years consistently in her 20+ tenure (Accounting Manager/Assistant Controller/Controller). Whole accounting team and almost all of FP&A has left/replaced when I was there (less than 2 years). This is a high turnover workplace if you are looking for a place to work long-term, STAY AWAY!!!

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