The Biggest Letdown of 2019 - Associate Manager Regal Employee Review

1.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

You will meet unforgettable people while working here.

Cons

-Cineworld ruined Regal. Upper level executives are extremely out of touch, lack basic leadership skills, and lack empathy. -Theaters get weekly threatening emails from upper management to remind us how disposable we are to them. Here’s some inspiring quotes from our district manager and regional director: “Follow the rules or we will start training your replacement” “You should rethink your employment choices” -Ridiculous rules and policies set in place to make regal “The best place to watch a movie” including: no signage, no tensabarriers to organize lines, and no trash cans in the restrooms (?). -Regal decided to start the new year with cutting everyone’s favorite perk of working here: free passes. It almost made up for getting paid the bare minimum. Truly a slap in the face, especially after the holidays. -Just when everyone thought things couldn’t possibly get worse, Regal reconstructed the entire management structure: cutting pay, getting rid of raises, implementing pay caps, and forcing some to be demoted. -Keep in mind, this is all disguised with their mission to make Regal “The Best Place to Watch a Movie”. Which is very laughable. Please do not respond to this with your generic robotic response that uses the new mission statement as an excuse to be horrible to your employees. We can all see through it.

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Regal Response
7y
Thank you for the review. We appreciate your honest feedback and hope this response serves you well. We are listening to your concerns, and are taking them seriously. We know that recent changes are difficult for our team members, and we thank you for giving us an insight into how our teams are feeling. We understand that each Glassdoor response may seem similar but please know that we understand your concerns and respond accordingly to maintain consistency. Glassdoor is a great platform for our team members to honestly express how they are feeling, and we would like to thank you for leaving us a review. That being said we hope you will reach out to us by emailing morgan.grimes@regalcinemas.com so we can speak with you further.

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Cons

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1.0
Apr 9, 2026
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Pros

The initial role offers good experience in sales and customer service, but the benefits are overshadowed by internal management failures.

Cons

The primary issue lies in the disconnect between local management and corporate HR, specifically regarding off-boarding and payroll accuracy. I submitted a formal two-week notice which was reportedly never filed by my manager. This resulted in an "ineligible for rehire" status despite my following all proper protocols. Furthermore, communication from Corporate is inconsistent and contradictory. I was told both that my notice was received but my two weeks were incomplete, and then later told that no notice was submitted at all. Even with physical proof of attendance (after a manager failed to adjust a manual clock-in as promised) and proof of the submitted notice, Corporate refused to correct the record.

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