Pros
Sometimes you really do get to help people. In the beginning. Benefits could be worse. A few years ago, you'd stand a chance of promoting from within. Tenure is rewarded with increasing vacation time.
Cons
After a customer is on your books, you are responsible for keeping them in as much debt as is legally permissible. We used to try to help people with their current problems, then let them pay and refinance. Now, the emphasis is on soliciting people to the biggest loan possible. Now Regional is also regularly raising rates to try to milk more profit out of the already struggling customer base. As of 2016, bonus goals are intentionally set to be nearly impossible to get a decent bonus. Regular employees are also no longer allowed overtime, so employees are basically meant to be driven to milk all they can out of their already struggling customers so they can scrounge together a meager bonus to feed their families... all while hearing about execs and top performers going on lavish trips... If you did not work with the current CEO, you will not get a high level position. Or maybe not even a medium level one. If you can become a manager, great. Don't expect to go further.