Pros
Good bonus program. Finally stopped using ledger cards!
Cons
No loyalty, bad training. When I was promoted to manager, I was simply moved to a new office. No training, no expectations given. Then, when they didn't like the results, they asked me to adhere to a set of metrics which had never been explained to me before. They do not have standardized training for any position. If you went to 10 offices and asked them to do the same task, you would see it done 10 different ways. Also, I was let go without notice. No write-up, no 30 day plan, nothing. I found out afterwards all the back room shenanigans that were going on. That is very unprofessional. In addition, for the four years before I became manager, 7 manager positions came open in my territory. They only posted for 1 of them. The rest were simply announced as filled. That is very unfair to the assistant managers. My job was filled immediately by someone they were eager to promote. Again, no other assistant mangers were given the opportunity to apply.