Electronic Banking Associate - Anonymous employee Regions Financial Employee Review

1.0
Jan 13, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, Absolutely Nothing at all.

Cons

For a financial institution this place has a lot of problems. They claim to want to provide an “effortless experience” to their customers, but EVERYTHING requires tons of effort. Their website and mobile app is always down! Customers have to hold a minimum of 45 minutes and when they finally reach someone, their in the wrong department and have to hold again! The team leaders do not care about you actually resolving the customers problem, they don’t care if the customer has called 20 times. They only want you to provide them with basic info, refer them to branch and get them off the phone.

Explore other reviews about Regions Financial

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

HR is easily accessible. Some managers may be on your behind about work even though there are easier methods. Some managers with criticize you in front of other employees.

Cons

We have to use five of our vacation days consecutively so they can audit us. We aren’t assigned Saturday shifts close to our home, so some people have to drive farther for 3 hours of work (no mileage). Managers are hit or miss. PE can be affected by location, so try to get a good location.

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There are Bonuses and employee appreciation days. Good rotation on working weekends.

Cons

Your bonus is paid out based on others performance. If you’re having a great quarter, but someone else is doing slightly better, instead of getting paid out on what you’ve done, you get a decrease in your pay. With your sales, there is always a way for regions to take off credit for those sales so they won’t go towards your bonus.

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