BY FAR THE BIGGEST CON is having weekly activity goals. They want you to make 35 answered phone calls every week, have 10 financial discussions every week, as well as 10 appointments every week. This is because this is a sales focused position. On paper it seems like having all these calls, financial discussions, and appointments would drive success and bring in more business. However, there’s no correlation. In 2 years of working here and hitting close to or above $20,000 PE (PE is a metric they use to track your sales. $20,000 is typically the quarterly goal) every quarter, I can say that I’ve made 2 successful sales from all of those useless phone calls. Several people have told me the exact same thing. All employees fake their activity numbers for the most part because of the amount of pressure that is put on you to get them. You can get $20,000+ PE (which is actually the number that gages your success as a salesperson) BUT if you didn’t make enough calls, you won’t be getting a raise. The financial discussions they want you to have are done through a program called a GreenPrint. It’s a very cookie cutter way of doing things. The GreenPrint is the BACKBONE of Regions bank. This is the most important number to fake lol it was originally a tool for new bankers who either didn’t know what all questions to ask a customer or simply didn’t know how to navigate a financial discussion. After a year or so, you could step away from the tool and have these discussions organically. This is obviously the more professional way to do things. It was originally a great tool. Now it’s become this number that they want you to get AT ALL COSTS. On paper, it makes sense to push this. Unfortunately, it doesn’t correlate. I’ve been meeting my PE goals and faking my numbers since a few months after I started there, and so have every one of my co-workers.
