Good Company, Bright Future Ahead - Senior Customer Success Manager (CSM) Relativity Employee Review

4.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Company culture still strong despite CEO changes and business acquisitions, transparent ELT, great product, reasonable approach to hybrid work and holiday, good benefits

Cons

role can be intense, with some occasional long hours

Explore other reviews about Relativity

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Extremely supportive environment; everyone is there to help you succeed.

Cons

No noticeable or prominent cons.

2.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Lunch on Wednesdays Solid Benefits Good pay for new hires

Cons

The flexible work week doesn't actually exist. It's an excuse to require some employees to work more than the 40 hour work week. Chicago employees are required to go into the office at least 2 days a week, even if rest of the team is remote. My specific team is without clear direction or leadership. Performative corporate jargon is rewarded over meaningful contributions. Existing employees are paid significantly less than new hires. At least on my team, there have been differences of $20 to $30K in annual salary for the same level.

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