Relias!!! - Customer Success Manager (CSM) Relias Employee Review

Amazing corporate culture Leadership listened to engineering on tools, technology stack, etc Actual product ownership, including necessary input and control (instead of being told you own a product and then not given the necessary access or tools to maintain it)

Hiring process involved psychological screening with a lot of implicit bias, almost like an IQ test. On the plus side, I've been told they discontinued its use after that was pointed out.

You have kind co-workers and good benefits.

The strategic direction is unclear for many parts of the business. There is not enough transparency around hiring decisions - including who is still with the company and where there are opportunities for growth.