Great team culture - Client Support Consultant Relias Employee Review

4.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing and team environment is still strong even with the move to working virtually.

Cons

Pay could be better, it is on the below average side.

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Relias Response
4y
Thank you for taking the time to provide a review. You do have a great department in Client Support with an amazing culture. Thanks for helping to make it what it is!

Explore other reviews about Relias

5.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing corporate culture Leadership listened to engineering on tools, technology stack, etc Actual product ownership, including necessary input and control (instead of being told you own a product and then not given the necessary access or tools to maintain it)

Cons

Hiring process involved psychological screening with a lot of implicit bias, almost like an IQ test. On the plus side, I've been told they discontinued its use after that was pointed out.

1
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You have kind co-workers and good benefits.

Cons

The strategic direction is unclear for many parts of the business. There is not enough transparency around hiring decisions - including who is still with the company and where there are opportunities for growth.

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