Is Relias a good company to work for?

Relias has an overall rating of 2.6 out of 5, based on over 499 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at Relias to a friend and 26% have a positive outlook for the business. The best reviews about Relias have been left by employees working as Client Support Consultant , Client Success Manager and Regional Account Executive .

Does Relias pay their employees well?

According to anonymously submitted Glassdoor reviews, Relias employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Relias. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Relias?

32% of Relias employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Relias 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Relias?

Manager (18) , Regional Account Executive (13) , Account Executive (12) , Client Support Consultant (11) , Sales (11) , Client Success Manager (10) , Account Manager (9) , Marketing (9) , Product Manager (6) , Software Engineer (6) , Client Care (5) , Sales Representative (5) , Associate Software Engineer (4) , Project Manager (4) , Software Developer (4)

What are the pros of working at Relias according to real employee reviews?

"• Benefits look good on paper" ((in 61 reviews)); "most of the people are great" ((in 52 reviews)); "Great culture and very diverse." ((in 39 reviews)); "Unlimited PTO? Decent benefits?" ((in 36 reviews)); "Great coworkers (excluding management)" ((in 27 reviews))

What are the cons of working at Relias according to real employee reviews?

"Low pay increases due to change from performance based pay increase to an annual cola increase" ((in 64 reviews)); "Frequent layoffs and restructuring" ((in 28 reviews)); "I was lucky to have great managers across my roles, but there were IC's in other teams whose work was negatively impacted due to lack of support from their managers." ((in 25 reviews)); "Poor management." ((in 21 reviews)); "Low salary compared to industry average" ((in 19 reviews))

What are employees saying about Relias layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Relias layoffs and their outlook for job security at Relias in 2026.

What are the top reviewed Relias locations?

Morrisville , Cary , Raleigh , Research Triangle Park , Mooresville , Saint Louis , Durham , Tampa , Boise , Chicago , Charlottesville , Dallas , Mississippi State , San Diego , Portland , Allentown , Remote , Phila

Skip to content Skip to footer

Notifications

Relias

Relias reviews

Good for gaining experience, but not a good long-term company - Client Care Relias Employee Review

2.0

Nov 29, 2015

Client care

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and good benefits. In the past, they have hired a lot of inexperienced people, which has made it a good place to get experience. You could come in as support or an intern and possibly get promoted into a more professional role. They said they are looking to hire more experienced employees now though, so there might not be as much opportunity for that kind of growth in the future.

Cons

Largely inexperienced workforce (although the people I worked with mostly had a really great work ethic), low pay, low employee morale, high turnover, and ethically shady. Those last three are tightly related. A lot of employees feel like the company doesn't treat their customers well or really care about them. That obviously leads to the low morale, which then leads to turnover. It can be a rough place to walk into day after day, knowing that your paycheck comes from taking advantage of vulnerable people.

Relias Response

10y

Thanks for the review. You're correct in that we have hired a lot of less experienced people in the past and given them a chance to build a great career. A good chunk of our management staff came from entry-level roles a few years ago. It's unfortunate to hear some of the negative feedback. We can say that our NPS (net promoter score) is pretty high compared to the industry standards so we know our customers feel positive about their experience with us. Thanks again for your review and taking the time. We appreciate that.

Explore other reviews about Relias

5.0

Apr 18, 2026

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing corporate culture Leadership listened to engineering on tools, technology stack, etc Actual product ownership, including necessary input and control (instead of being told you own a product and then not given the necessary access or tools to maintain it)

Cons

Hiring process involved psychological screening with a lot of implicit bias, almost like an IQ test. On the plus side, I've been told they discontinued its use after that was pointed out.

3.0

Jul 18, 2026

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

You have kind co-workers and good benefits.

Cons

The strategic direction is unclear for many parts of the business. There is not enough transparency around hiring decisions - including who is still with the company and where there are opportunities for growth.

See reviews by: Helpful|Rating|Date|All

Jobs at Relias

Client Communications Specialist

Data Engineer I - Data 360

Director, Revenue Operations

Digital Marketing Specialist - PPC

Morrisville, NC

View job

Manager, AI and Automation

Relias reviews FAQs

Related searches: Relias jobs | Relias salaries | Relias benefits | Relias interviews

Relias reviews Relias Client Care reviews Relias review

Relias

Good for gaining experience, but not a good long-term company - Client Care Relias Employee Review

Explore other reviews about Relias

Jobs at Relias

Relias reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Relias reviews FAQs

Jobs at Relias