Get the townsfolk, it's time for a witch hunt. - Client Care Relias Employee Review

1.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Open PTO policy, good benefits. The benefits are why I stay, you won't find these anywhere else. Pay is low, but supposedly that is going to be fixed later this year. We'll see.

Cons

This place is dramatic. Every time there's a negative post on here, it's brought up in a team meeting so management can figure out who wrote it. Well, let's start the next witch hunt! Moral is low, turnover is high and there's an obvious reason for both. Leadership continues to put the wrong people into management. Like other reviews have said, promotions and opportunities are based on popularity, not actual skill. We have managers and directors with no experience and no one mentoring them to remedy this problem. We keep putting band aids on the moral problem, like posting compliments on white boards or getting different food in the break room. People aren't upset and leaving because they couldn't get the chips they wanted at the office. People leave companies because of poor management. The people who are in management don't manage anything, they just pass down orders. Working here you're not a "valued employee," you're a worker. Do what you're told without question or new ideas and you'll go far. Dress trendy and hang out with your boss on the weekends and you'll get promoted. There is this really great leadership program, but only the popular people get into it. To apply you just answer written questions. No in person interview. Then a team of previous years participants decide who should be included this year. And don't you worry, the fact that you dress professionally but not super trendy will be held against you. With a growing company of over 300 people, I'm not sure how this could possibly be fair or unbiased without managers of applicants being involved and an in person portion. Not to worry! Just like you were told last year, there's always next year! Third time is a charm!

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Relias Response
10y
We can appreciate the time you took the write such a thorough review. Thanks for doing that. I'd like to touch on a couple points you made. You're right about the PTO policy and benefits. They are pretty exciting perks of working here. It appears the leadership program you're referring to is the HPLP or High Potential Leadership Program. You're correct in saying that written questions are answered and then reviewed. However, this is only the first step in being accepted into the program. Once the written essays are reviewed there is then a formal, in-person interview process. These interviews include the candidates for HPLP meeting with 3 of our ELT members and/or other leaders in the organization. The applicant's manager is also involved in the process in that they need to formally approve their employee for the program. This happens at the very beginning of the process even before the essays are written. We would certainly be happy to go through the process with you in more detail if you'd like. Please feel free to reach out at recruitment@reliaslearning.com or you're free to discuss directly with me as well, dstella@reliaslearning.com. Thanks again for your detailed review. David Stella.

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Cons

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3.0
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CEO approval
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Pros

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Cons

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