Abondon hope, all ye who enter here - Account Manager Remote Employee Review

1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working And good people

Cons

There are a lot of fake 5 star reviews here. While it can be a struggle to manage a sales org, I have never seen it done so poorly before. You might notice the reviews which provide in-depth detail are all very negative, while the vague 5 star reviews barely have more than 2 sentences. The negative reviews accuratly depict the reality of being a sales rep at Remote. There is zero transparency, consistency or anything remotely looking like a coherent strategy to succeed. The people making decisions have very little experience in SaaS or sales, which creates a toxic environment and extremely low morale. Most reps I spoke to feel the exact same but feel they might be safer with the devil they know. There's hope now that they're on the 3rd CRO in 5 months, that positive change might actually be coming. In my opinion, it's so broken there's no hope a new CRO will fix it. At a most basic level, they have made some very poor hiring choices in leadership, which has stalled the growth of the company to the point where they will never catch up with their competitors. This can be seen in all departments, not just sales. They also struggle with basic things (which is supposed to be the product) like compliance, payroll and support. If you want a terrible work/life balance and still not be able to achieve your quota, then this is the place for you. Also, the responses from Remote to the negative reviews are hilarious. They recommend reaching out to leadership, HR etc. to discuss concerns and feedback. I had the pleasure of doing this over the course of a few months and it went no where. Zero ownership, sales ledership blames compensation, who blames rev ops who blames shareholders? It's a joke. The reason they have zero transparency on how they're calculating quotas is because it's very difficult to tell a team that you've simply created a number out of thin air based on zero logic or data. They actually provided a session on his in early 2023 which made everything worse because they couldn't answer basic questions, so they won't be doing that again.

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Remote Response
2y
We're sorry to hear about your experience and appreciate the opportunity to address your concerns. While there are some inaccuracies in your review, we acknowledge that our sales organization has encountered some challenges and growing pains over the past year. We are committed to improving and evolving and appreciate your feedback. We believe that transparency is key to this process, and we will continue to seek ways to increase visibility and clarity across our teams.

Explore other reviews about Remote

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Cons

If you're looking for a quick hire, having multiple interviews is not for you

1
3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Async, time off, energy of other sales reps

Cons

No clear vision, changes every quarter, lots of ae turnover

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Remote Response
21h
We're grateful for your time at Remote and appreciate that our async culture, flexibility, and team energy resonated with you. We absolutely hear your feedback on vision clarity, quarterly changes, and team turnover — these are challenges we're committed to addressing. We value your perspective as part of that journey.
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