I would give ZERO stars if possible - Account Manager Republic Services Employee Review

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked my collegues and we worked well as a team.

Cons

Poor leadership, micromanagement of sales team, disorganized, operations could not service current customers and sales team were expected to bring on new business that we also could not service, zero sense of urgency with operations, a 30% price increase was applied to most all accounts every 10 month and sales team were instructed by the GM NOT to tell new and/or existing customers, very deceitful practices, AI pictures taken from cameras on trucks generated a vast amount of fees that were invalid, customers had to babysit their invoices as to not be taken advantage of, very difficult to retain customers due to price increases, bogus fees, and all around poor service. I’m not sure how or why any customers would use Republic Services.

Explore other reviews about Republic Services

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company steady pay and benefits

Cons

I have none at this time

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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