Too many people involved, lacking support to succeed - Customer Resource Supervisor Republic Services Employee Review

Great company steady pay and benefits

I have none at this time

I liked my collegues and we worked well as a team.

Poor leadership, micromanagement of sales team, disorganized, operations could not service current customers and sales team were expected to bring on new business that we also could not service, zero sense of urgency with operations, a 30% price increase was applied to most all accounts every 10 month and sales team were instructed by the GM NOT to tell new and/or existing customers, very deceitful practices, AI pictures taken from cameras on trucks generated a vast amount of fees that were invalid, customers had to babysit their invoices as to not be taken advantage of, very difficult to retain customers due to price increases, bogus fees, and all around poor service. I’m not sure how or why any customers would use Republic Services.