Run away! Run far far away! - Call Center Representative Republic Services Employee Review

1.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Its a job. Nothing more positive.

Cons

Angry customer because we seem to not be able to help someone correctly, and god forbid you are on the phone more than 1.5 mins so you can ACTUALLY try and help,you get written up. Just lie to customers to get them off the phone. Horrible!! Just write an NTO 🤣 THAT'LL WORK!! GTFOH

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5.0
Jun 28, 2026
Recommend
CEO approval
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Pros

Environment culture growth collaboration values

Cons

None that I can think of

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4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

We used to have to come in every morning and stay in the office for at least an hour, then go out into the field, come back at least an hour before 5pm and stay in the office. They changed it so we only have to come in in the morning and it's so much nicer.

Cons

I really didn't get along with the sales manager. On my first day, the manager who hired me announced he was leaving. About two weeks into my employment, the new sales manager wanted to make crazy changes to show his authority. It went downhill from there. He made major cutbacks and the things he kept where supposed to be thought of as gifts, such as bottled water.

1
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