Awful, just awful. Low pay, disengaged management, deplorable working environment - Cstomer Service Republic Services Employee Review

1.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

my paycheck did not bounce

Cons

Start with the mice running through the building on an almost daily basis, add a lack of training materials, co-workers existing in a world of rewards to the best back-stabber, a manager who loudly discusses which employees need to be fired on phone calls with other managers 5 feet away from you, and an environment of inter-departmental non-cooperation as the rule, price breaks to area politicos, and what's not to love and embrace about this well-oiled machine of a branch office? One of my co-workers was told not to even consider a promotional opportunity even though this person was more than qualified - not even an interview or a review of skill set. They just did not want to bother with the possibility of having to fill the open position, and it is fun for middle management to squash the hopes and dreams of those who report to them. A driver who is extremely ambitious, and always volunteers for travel assignments, overtime, pretty much anything the company asks from him has been trying to earn a promotion for years and has been getting stonewalled. This man is eminently talented and qualified and shows great leadership, and his management just brushes his requests away. The human resources person has no answers to questions, refers you back to your manager instead of checking with her department. My "orientation" on my first day consisted of her handing me a large stack of papers and telling me to read them. That's it. Oh, wait, she asked me for help with a spreadsheet.

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Republic Services Response
11y
We are sorry to hear that your experience didn’t meet your expectations. We strive to create great experiences for our employees and we’re always seeking feedback. If you’d like to discuss this further please email us at recruiting@republicservices.com.

Explore other reviews about Republic Services

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at.

Cons

Not many cons I could think of besides the work hours.

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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