Leaderless, Micro-managed, Coercive - Operations Republic Services Employee Review

1.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

steady paycheck. mediocre benefits. matching 401K (only to 4%). generally nice people. people don't stop throwing away trash, so there's always business.

Cons

No education benefits (company does not value people advancing themselves or learning). this is unheard of in any normal Fortune 300. This company is so far behind the times in technology, that it is embarrassing. It's main system is call Infopro, a DOS based CRM, Operations tool. It is HORRIBLE and causes countless hours of wasted time. The drivers have zero technology in the truck, so they basically do whatever they want because management can't monitor them. The company also micromanages every little thing (even though it fails to give you the tools to do it -- eg. make your productivity on your routes, faster, faster (however it cuts budgets on fixing trucks... broken trucks) eg be SAFE, don't get into ANY accidents (however you better freaking drive FASTER for productivity purposes) eg make the CUSTOMER happy at all costs (but you better make sure you charge them for every little thing)... this company is so full of bad micro management, and contradictions that it makes it really hard to have happy employees. I left because no one gives a crap about any one in operations, they only care when something messes up. There's also fierce competition, but this delusional company seems to think that they shouldn't compete on price (raise the prices! we are like Google and Amazon! -- what a JOKE). No one in the real world gives a you know what about trash service --- come get it , and leave (and make sure I had no idea you showed up!) No one is telling their friends that Republic Services is a great trash company and to go with them. People want the cheapest service (or free if they can get it). This company is going the way of WM, and the future does not look good. If one word could describe the corporate leadership (I mean management) it would be DELUSIONAL.

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Republic Services Response
10y
We are sorry to hear that your experience didn’t meet your expectations. We strive to create great experiences for our employees and we’re always seeking feedback. If you’d like to discuss this further please email us at recruiting@republicservices.com.

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CEO approval
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Pros

Great place to work at.

Cons

Not many cons I could think of besides the work hours.

3.0
May 27, 2026
Recommend
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Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
1mo
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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