Keeping management apprised of member concerns and following manager's policies, procedures and direction. - Front Desk Agent Residence Inn Employee Review

Users say... "They have been so helpful and the benefits are great." "Great people to work with!" "Amazing team and management to work with." "Coworkers were great and are helpful" "Nice work environment at nice hotel" 

Users say... "Low pay and dealing with guests can sometimes be a nightmare." "Poor management, push to get memberships, deal with difficult guests for long periods of time" "Long hours and lots of staffing challenges" "Poor leadership" "High turnover, favoritism, late checkouts"