Great Managers, but understaffed - Guest Experience Specialist Residence Inn Employee Review

When I was working here, it was always understaffed, so if someone from housekeeping didn't show up I would have to work in the laundry room or clean rooms. We were only informed that we would have to pick up these shifts after already clocking in and it was extremely uncomfortable performing these duties while wearing the suit and loafers meant for working at the front desk. I worked there only when then hotel first opened so I imagine the staffing is better now.