Great Employees, not so great ownership team - Operations Manager Residence Inn Employee Review

3.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

everyone who worked within the hotel was awesome! everyone worked together to get the job done

Cons

ownership team ran such a tight ship, many times I was not allowed enough to order supplies needed to complete the job, Luckily other hotels within the area were able to lend some supplies in the meantime.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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