Checked people in and out, modified payments, process guest requests. - Front Desk Agent Residence Inn Employee Review

3.0
Nov 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Marriott has a lot of great benefits. The work at Residence Inn is less stressful.

Cons

You are always multitasking and covering different departments.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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